Privacy Notice

Responsible for the treatment

The Responsible for the treatment of your personal data is the legal entity INGENIERÍA PROYECTOS Y SERVICIOS EN COMUNICACIONES S.A. DE C.V. (hereinafter "iPSEC") with address to hear and receive any kind of notifications located at Calle Montes 199, Fraccionamiento Parque Ecológico, C.P. 63173, Tepic, Nayarit, México.

By "personal information" we mean data collected or retained by iPSEC that identifies you and relates to you as an individual.

Information we may collect

We may collect personal information about you in the following circumstances to enable us to provide the services we offer you as a customer or end user.

We collect personal information when you request services from iPSEC, including:

  • Full name
  • Mailing address
  • Billing address
  • Information about the services you are requesting
  • Additional information you provide about yourself when you contact us.
  • Email
  • Telephone numbers (including mobile)
  • Name of organizations or educational institutions

We may also collect technical information about you when you visit the website. This information may include the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, operating system and platform, browser plug-in types and version, the full URL clickstream to, through and from the website, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to navigate away from the page.

The information collected is used to provide an overview of how people access and use the website.
We may also receive details about you from third parties who have provided their information to us under an appropriate legal basis for sharing. We will always inform you how we receive your information when we contact you.

If you do not provide us with personal information

We always reserve the right to withhold your personal information, but this may affect the way we provide our services.

Where we need to collect personal data from you by law, or under the terms of a contract we have with you and you do not provide that data when requested to do so, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

What we do with the information we collect

We will only use your personal information where permitted by law and always under a documented lawful basis for processing. We will use your personal information for a number of purposes including:

  • To process the services you request
  • To ensure the completeness and accuracy of our records
  • To provide the specific services agreed with you
  • Conducting sales analysis and business management
  • To provide you with the information you request from us and to improve our services
  • To notify you about changes in our services
  • To enable us to operate the web site efficiently
  • Any relevant troubleshooting, testing or statistical analysis, as appropriate; and to keep the website secure.

When we have your permission to do so, we may also use the information collected to:

  • Provide you with information about our services we offer through promotional communications; and
  • Keep you up to date with website features; however, you may opt out of any of these data uses at any time by emailing We will only retain your information for as long as reasonably necessary or as set out in your contract with us.

Legal basis for processing

We always ensure that there is a legal basis for all personal information we process at iPSEC.

We will only process your information as long as we have a relevant legal basis for doing so. Generally, this is to provide you with the contractual services you have requested from iPSEC or if you have given us proper consent to process your information for other purposes.

If we choose to process your information under the lawful basis of legitimate interests, we will always inform you of our legitimate business interest and your right to object.

If you choose to access your personal information pursuant to your rights under data protection legislation, we will always inform you of the lawful basis under which we process your information.

Protection of your information

We take our security obligations very seriously and constantly monitor for breaches and potential weaknesses.

We are committed to ensuring that your information is secure and have procedures in place to try to prevent any unauthorized access or disclosure and to safeguard and secure the information we collect online.

All personal information collected by us and stored electronically is maintained on a secure server. When necessary, this information is encrypted for added security. We use computer safeguards such as firewalls and data encryption, enforce physical access controls to our building and files, and authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

However, you should be aware that providing information over the Internet can never be guaranteed to be completely secure and, if you choose to send us such information over the Internet, you do so at your own risk.

Share your information with others

If and when we share your data, we always do so under a written agreement that governs how your data is to be protected.

Please be assured that we will not share your information for any other reason, unless we are required or permitted by law to do so under this Privacy Notice.

The main circumstances in which we will be permitted or required by law to disclose this will be by court order, to government agencies and law enforcement agencies. However, we may sometimes share your information with third parties in the following ways:

  • We may use carefully selected sub-processors to help us collect, store or manage your information. This will always be handled under the terms of a written data processing agreement.
  • Search engine and analytics providers to help us improve and optimize the website; and
  • If iPSEC is acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets. We process your personal information for this purpose because we have a legitimate interest in ensuring that the buyer can continue our business. If you object to our use of your personal information in this way, the relevant seller or buyer of our business may not be able to provide services to you.

Access to your personal information

Our obligations under the Data Protection Act and your choices to control your personal information.

You have rights in relation to any personal information we hold about you. If you wish to access your personal information, you may make a formal subject access request by contacting iPSEC.

The information you request must relate to you or to another person who has authority to act on your behalf. iPSEC will require confirmation of your identification before providing any information about the data we hold. If you are unable to provide sufficient information to prove your identification, iPSEC reserves the right to refuse your request for access to personal information.

The rights you have in relation to the personal information we hold about you are:

  • The right to rectify any inaccuracies in the information we hold;
  • The right to delete information in specific circumstances;
  • The right to request the transfer of your information to another controller; and
  • The right to object to prosecution in specific circumstances

If you have given us your consent to process your information, you always reserve the right to withdraw this consent by the method detailed in the paragraph below. We are committed to ensuring that your wishes are respected and, upon receipt of notification that you wish to withdraw your consent, iPSEC will cease processing the information in question immediately.
Please send your request to iPSEC by email to We will always process your request within one month.

Changes to this Privacy Notice

We may change this Privacy Notice at any time to ensure that it always accurately reflects how we collect, use and protect your personal information.

Please refer to this notice from time to time to ensure that you are aware of any updates we may have made to our personal information handling practices. The date of the changes will appear in the "Last Updated" section below. We will endeavor to notify all of our current customers of any updates to this notice by email.


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File a complaint

Please note that if you are dissatisfied with the processing of your personal information as set forth in this Privacy Notice, please contact us at

Last update, January 2023.